If you’re having problems with your promotional code, please refer to the following checklist.
- Check that you are adding the promotional code to the Discount Code section at the initial stage of checkout. This is positioned on the right-hand side of your cart page.
- Refer to the relevant promotion terms & conditions. You can find them here.
- Check the spelling of the promotional code and ensure you have input any capital letters or numbers correctly
If you have checked the above, please reach out to our friendly Customer Service Team via this form. Our team endeavors to respond to your queries within 24 hours.