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  1. Forever New Clothing International
  2. Payments, Gifts and Promotions

Payments, Gifts and Promotions

Payment Methods

  • Card and Payment Options
  • My payment method was not accepted

Customs, Duties and Import Taxes

  • Are customs, duties and import taxes included in my order total?
  • Is tax included in the product price?

Prices & Exchange Rates

  • What exchange rate is used?
  • What currency are the product prices set in?

eShop World

  • Why is eShop World on my bank statement?
  • What is eShop World?

Promotional Codes

  • How do I enter a promotional code?
  • Why isn’t my promotional/discount code working?

Forever New International

Customer Service
EU: +44 808 164 8633
ASIA: +65 3138 5283
Monday – Friday
9:00am – 5:30pm BST
(Excluding Public Holidays)

For Turkish speaking customers our
agents are available via email at
customer.service.tr@forevernewclothing.com.