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  1. Forever New Clothing International
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Website

How to shop with Forever New online

  • Add items to your Shopping Bag
  • Proceed to purchasing items
  • What if I'm not ready to purchase yet?
  • Sending your order as a gift
  • Changing or cancelling an order once placed

eShop World

  • Why is eShop World on my bank statement?
  • What is eShop World?

Products

  • How do I know what size I am?
  • How can I know what size the model is wearing?
  • Where can I find the product fabric?
  • How does True Fit work?
  • How do I know if an item is in stock?
  • How do I know if an item is out of stock?
See all 8 articles

My Account

  • Do I need to create an account to shop online?
  • What if I forget the password for my Forever New account?
  • How can I update my details in my Forever New account?
  • Where can I sign up for the newsletter?
  • Can I save my billing and shipping addresses to my Forever New account?
  • How do I save items to my Forever New wishlist?
See all 7 articles

Promotional Codes

  • How do I enter a promotional code?
  • Why isn’t my promotional/discount code working?

Technical Issues

  • Who do I contact if I am having technical issues with the website or my online payment?

Payment

  • My payment method was not accepted

Forever New International

Customer Service
EU: +44 808 164 8633
ASIA: +65 3138 5283
Monday – Friday
9:00am – 5:30pm BST
(Excluding Public Holidays)

For Turkish speaking customers our
agents are available via email at
customer.service.tr@forevernewclothing.com.